Whether you are enjoying a weekend getaway at a resort or staying in a hotel for business, the last thing you expect is an injury. However, slick pool decks, poorly lit stairwells, or spilled drinks in a lobby can lead to serious slip-and-fall accidents in an instant.
If you’ve been injured while staying at a hospitality property, the steps you take immediately afterward are crucial for both your health and your potential legal recovery. Here is a guide for Nebraska residents on navigating the aftermath of a resort accident.
1. Seek Immediate Medical Attention
Your health is the absolute priority. Even if you feel "fine" or just a bit shaken up, many slip and fall injuries—such as concussions, spinal disc issues, or internal bruising—don't show symptoms immediately. Visiting an urgent care or emergency room ensures you have a professional medical record linking your injuries directly to the time and place of the accident.
2. Report the Incident to Management
Notify the hotel or resort management as soon as possible. Ask them to create a formal incident report and request a copy for your records. A quick tip: be factual but brief. Avoid apologizing for the fall or making definitive statements like "I'm okay," as these can be used to minimize your claim later.
3. Document the Scene
If you are physically able, use your phone to gather evidence on-site:
- Photos: Take wide shots of the area and close-ups of what caused the fall (e.g., a leaking pipe, torn carpet, or lack of "Wet Floor" signs).
- Witnesses: If other guests saw what happened, ask for their names and phone numbers.
- Clothing: Keep the shoes and clothes you were wearing; they may serve as evidence later.
4. Be Cautious with Insurance Adjusters
Shortly after the accident, you may receive a call from the hotel’s insurance company. They often appear helpful and compassionate, but their primary goal is most likely to settle the claim for as little as possible. It is best to avoid giving a recorded statement until you have consulted with a legal professional.
5. Understand Nebraska Premises Liability
In Nebraska, hotel owners have a legal "duty of care" to keep their premises reasonably safe for guests. If they knew—or should have known—about a hazard and failed to fix it or warn you, they may be held liable for your medical bills, lost wages, and pain and suffering.
Moving Forward with Support
A fall can be a jarring experience that leaves you feeling vulnerable and overwhelmed. You don't have to navigate the complex world of insurance claims and legal filings alone. At Carlson & Blakeman, LLP, we provide the compassionate, professional advocacy Nebraska families deserve. We focus on the legal details so you can focus on your recovery.
If you’ve been injured, reach out to us today at (402) 858-0996 for a consultation.